Fees & Policies

Financial Responsibility

Our practice values your right to choose how your mental health services will be paid for whether it be out-of-pocket or through your health insurance provider. If you choose to utilize your insurance benefits, we find it our duty to inform you of the risks associated with your insurance company paying for services. Insurance companies only cover services that they deem “medically necessary” which means that clients receiving services will require a mental health disorder diagnosis in order for services to be covered. Thus, all mental health providers are required to submit a diagnosis with the insurance claim and that diagnosis remains on your or your child’s medical records indefinitely. The diagnosis on your records may impact your future insurance coverage and premium rates and may put your confidential information at risk of exposure. Insurance companies also regulate the number of therapy sessions you are able to receive which makes it difficult at times to receive the amount of sessions required to treat your presenting concern completely. Utilizing your insurance also limits the you to receive services only from a limited number of providers on that specific insurance panel. For more information on how utilizing your insurance benefits can impact you please see the article below.

Concerns About Using Health Insurance for Therapy

Our fees for services include; Biopsychosocial assessment for $150.00 per 60 minute session, Individual therapy sessions for $125.00 per 50 minute session, and Family sessions for $200.00 per 1 hour and 30 minute session. Please be advised that the fee for service is due at the time the service is rendered. Payments can be provided via cash, check, and/or credit card. We accept Visa or MasterCard and do not accept American Express. All credit card transactions will accrue a 2.77% convenience fee. For returned checks you will be charged the current bank fee of $12.00. Returned checks must be picked up within three (3) business days and the full amount due including the bank fee must be paid in cash.

As a courtesy we will file your insurance if insurance information is provided. Currently, we are registered as an out-of-network provider for most insurance companies (Blue Cros Blue Shield, Cigna, Aetna, United Health Care, Humana).

Cancellation Policy

If it is necessary for you to cancel an appointment, a notice of 48 business hours is required prior to the scheduled appointment day and time or the usual fee for services will be charged. In the case that insurance covers the cost of therapy and you miss your appointment, you will still be charged the cancellation fee. Insurance does not pay for missed appointments and it is the client’s financial responsibility. In the case of inclement weather and/or illness of the therapist, the therapist will notify you by telephone prior to the scheduled session of the cancelation. Otherwise, all sessions will continue as scheduled.

Limitations of Service Policy

We offer outpatient psychotherapy, consultation, and educational services only. This practice is not geared to aid in the case of emergency. While we do maintain an after-hours voicemail service, this does not guarantee the availability of emergency psychotherapy coverage. Should you require emergency services after hours, please call 911, in Lee County call SalusCare at (239) 275-3222, or in Collier County call David Lawrence Center at (239) 455-8500.